Delivery and Returns
Lead Times*
Wildflower seed is despatched within 1 to 3 working days of receipt of order, by 1st class post or by next day carrier.
Amenity & agricultural seed mixes are despatched within 1 to 3 working days of receipt of order, by 1st class post.
Plug plants are despatched 14-21 days of receipt of order. They are sent by 1st class post or by next day carrier.
Pot plants are despatched 14-21 days of receipt of order. They are sent by 1st class post or by next day carrier.
Bulbs in the Green (Spring Bulbs) are sent February-May. In season delivery is currently about 7 working days.
Autumn planting bulbs are sent from September onward. In season delivery is about 7 days from the time of order.
Hedging is despatched within 7-10 days of receipt of order.
Accessories and Gifts have an approx. 2 working day lead time.
Please note we cannot deliver orders on a Monday as we are closed over the weekend.
Delivery Charges
UK Mainland
£5.98 on most orders, with the exception of seed up to 500g which has a delivery charge of £3.98.
Please note these delivery terms are based on delivery to the UK mainland only (not Scottish Highlands).
Deliveries to Scottish Highlands and offshore UK postcode addresses
£3.98 on seed orders up to 500g in weight.
£5.98 for parcels under 2 kilos in weight and under £150.00 in value.
For parcels over 2 kilos in weight or over £150.00 in value, there will be an extra charge as we will send it on 2 day delivery by carrier which will be calculated at the checkout.
Deliveries to Guernsey and Jersey
£3.98 on seed orders up to 500g in weight.
£5.98 for parcels under 2 kilos in weight and under £150.00 in value.
Over 2 kilos in weight or over £150.00 in value there will be an extra charge as we will send it on 2 day delivery by carrier which will be calculated at the checkout.
Deliveries to Northern Ireland
£5.00 on seed orders up to 500g in weight.
£7.98 for parcels between 500g and 2kg.
£12 for parcels over 2kg.
Deliveries to Ireland
We are unable to offer delivery to Eire due to Brexit, please visit https://connectingtonature.ie/.
Returns
Please see our Returns Policy.
Please note
*Delivery dates and times are approximate, and while we strive for timely shipping, we can't guarantee them or be held responsible for any delays. Please note that delivery charges are non-refundable in the event of a delay.
We encourage you to place your orders with ample lead-time to help avoid any inconvenience or disappointment regarding delivery timing. Thank you for understanding!
